• Home
  • Job
  • Global Application Support Head - Temenos Core & Mobile Banking

Global Application Support Head - Temenos Core & Mobile Banking

Aspire Systems Retail | Singapore | SG

India

Full Time

21/05/2025

Experience:

15+ years in Banking IT Services with at least 8 years in post-go-live support leadership role, including hands-on experience with Temenos SaaS

Job Summary:

Aspire Systems is seeking a seasoned Application Support Head to lead post-go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments—particularly on Temenos SaaS—and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services.

Required Skills & Experience:
  • Minimum 8 years of post-go-live support experience in banking applications (preferably in leadership role).
  • Hands-on experience in supporting Temenos SaaS environments is essential.
  • Strong expertise in Temenos Transact and/or Infinity platforms in live operations.
  • Familiarity with SaaS deployment lifecycle.
  • Excellent understanding of banking operations, regulatory compliance, and audit readiness.
  • Proven ability to manage support operations with data privacy and GDPR compliance.
  • Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy).
  • Skilled in incident, problem, and change management aligned to ITIL practices.
  • Strong communication, customer handling, and crisis resolution skills.
  • Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus.
Education:
  • Bachelors degree in Engineering, Computer Science, or a related discipline.
  • ITIL certification is required.
  • Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage.
Reporting Line:

Reports to: Global Head of Temenos Implementations

Why Aspire Systems?

Be a pivotal part of our global banking support practice—trusted by top-tier banks for production excellence and regulatory integrity. Youll lead the charge in delivering a reliable, secure, and compliant post-go-live experience in todays cloud-first core banking landscape.

#J-18808-Ljbffr

Information :

  • Company : Aspire Systems Retail
  • Position : Global Application Support Head - Temenos Core & Mobile Banking
  • Location : Singapore
  • Country : SG
Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-09-23 | Expired Date : 2025-10-23

Recomendations Jobs