Home » CUSTOMER SUPPORT OFFICER

CUSTOMER SUPPORT OFFICER at ecsal technologies pte. ltd.

Position CUSTOMER SUPPORT OFFICER
Posted 21 Aug 2026
Expired 20 Sep 2026
Company ecsal technologies pte. ltd.
Location Singapore | SG
Job Type Full Time

Job Description:

Latest job information from ecsal technologies pte. ltd. for the position of CUSTOMER SUPPORT OFFICER. If the CUSTOMER SUPPORT OFFICER vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ecsal technologies pte. ltd. for the position of CUSTOMER SUPPORT OFFICER below matches your qualifications.

Responsibilities: Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations. Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues. Build and maintain strong relationships with customers, internal departments and senior management. Maintain accurate and detailed documentation including customer reports and operational records. Ensure compliance with company and customer policies, quality standards and regulatory requirements. Requirements: Bachelor's Degree or Diploma in Business Administration, Engineering, Operations Management or related field. Minimum 3 years of relevant working experience in a customer service role. Experience in machinery, equipment or technical service industry will be an added advantage. Strong command of spoken and written English. Able to speak and write Chinese is an added advantage (to liaise with Chinese-speaking customers and associates). Customer-focused mindset and excellent communication skills. Independent and resourceful with strong problem-solving skills. Good people management skills, with the ability to manage conflicts, build consensus and align with multiple stakeholders. Strong multi-tasking, organizational and time-management skills in a fast-paced environment. High self-drive, meticulous and good analytical skills. Able to work after office hours when required (for urgent customer support).

Job Info:

  • Company: ecsal technologies pte. ltd.
  • Position: CUSTOMER SUPPORT OFFICER
  • Work Location: Singapore
  • Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information CUSTOMER SUPPORT OFFICER at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

Next Page »

Similar Job Vacancies

  Care Specialist at Homage
Posted: 9 hours ago

Desc: Here at Homage, we are on a mission to change the way people access and receive their homage-care. We’re a tech start-up using our smart technology to help our customers manage their care, the way the...

Company: Homage | Location: Singapore
Claim 75% Off Hosting
  Job Search Agregator 2026
About Us
Privacy Policy
Disclaimer
Terms and Conditions
Contact Us
Submit XML Feed

© Jobkos

  By visiting the Jobkos website, viewing, accessing, or using any of the services or information created, collected, compiled, or submitted to Jobkos, you agree to be bound by the following Terms and Conditions of Service.
Created by Jobkos | | | |