Latest job information from EPOS for the position of Deployment Trainer. If the Deployment Trainer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at EPOS for the position of Deployment Trainer below matches your qualifications.
About EPOS Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. We empower merchants with innovative payment, POS, CRM, and business management solutions that help businesses streamline operations and accelerate growth. Job Summary We are seeking a customer-focused and energetic Deployment Trainer to support the successful onboarding and adoption of EPOS solutions. In this field-based role, you will travel daily to merchant locations across Singapore to conduct product deployment, training, and system setup activities. You will be the face of EPOS during the onboarding journey, ensuring merchants are equipped with the knowledge and confidence to effectively utilize our POS, payment, and business management solutions. The ideal candidate enjoys interacting with customers, has strong communication skills, and is comfortable working on-site in a fast-paced environment. Responsibilities
Conduct on-site deployment and setup of EPOS products and solutions at merchant locations
Travel daily to merchant sites across Singapore to provide product training and onboarding support
Train merchants and their staff on system functionalities, operational workflows, and best practices
Guide merchants through system configuration, account setup, and operational readiness checks
Provide hands-on demonstrations and answer product-related questions during deployment sessions
Ensure merchants successfully adopt and utilize EPOS solutions following implementation
Troubleshoot basic product or operational issues during deployment and escalate complex cases when necessary
Work closely with Sales, Customer Success, and Technical Support teams to ensure a seamless onboarding experience
Maintain accurate deployment records, training completion reports, and customer feedback documentation
Gather merchant feedback and communicate enhancement opportunities to internal stakeholders
Support product updates, feature rollouts, and refresher training sessions when required
Ensure all deployments are completed in accordance with company standards and service level expectations
Requirements
Diploma or Bachelor's Degree in Business, Hospitality, Information Technology, Training, or a related field
Experience in customer training, onboarding, deployment, implementation, customer service, or hospitality operations is preferred
Fresh graduates with strong communication and presentation skills are welcome to apply
Comfortable with daily travel to merchant locations and field-based work
Excellent communication, interpersonal, and customer engagement skills
Strong problem-solving abilities and attention to detail
Patient and confident in conducting face-to-face training sessions with users of varying technical backgrounds
Ability to work independently while managing multiple deployment schedules
Proficiency in English; additional languages are advantageous
Experience with POS systems, payment solutions, retail operations, or F&B operations will be an added advantage
Benefits What We Offer
Opportunity to work directly with merchants across diverse industries
Exposure to innovative payment and business management technologies
Structured training and professional development opportunities
Collaborative and supportive work environment
Career progression opportunities within a fast-growing fintech organization
Join us in helping businesses successfully adopt digital solutions and unlock their growth potential through exceptional onboarding and training experiences
Job Info:
Company: EPOS
Position: Deployment Trainer
Work Location: Singapore
Country: SG
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Deployment Trainer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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