Executive - Order Processing

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Warehouse & Cold Chain Management

The Executive - Order Processing (Warehouse & Cold Chain Management) is responsible for preparing customer proposals and/or tender documents and fulfilling orders, from identifying customer needs, developing proposals, processing orders to shipment and delivery of orders to the customers. He/She is also responsible for managing customers and co-ordinating with colleagues during the entire process. Resourceful and analytical, he/she is required to analyse customer needs and convince customers to adopt proposals.

Business Administration Operations • Manage stakeholders to monitor completion of requirements and activities• Participate in fostering a value-based culture and a culture of accountability within the organisation• Adhere to organisations governance, compliance issues, and reporting processes• Follow organisations data governance and protection protocols• Lead teams effectively in the workplace• Review resource allocation supporting various business activities• Optimize resource utilization• Coordinate operational policies, standards, and procedures• Implement risk mitigation plans• Develop incident or crisis management strategies to address potential gaps

Business Process/Continuous Improvement • Analyze risks associated with different process change approaches• Engage senior management to obtain buy-in for implementing solutions• Execute business process improvement initiatives• Comply with corporate social responsibility policies related to logistics operations• Implement environmental protection policies and procedures• Use quality management techniques to develop measures that enhance quality standards

Safety and Health • Manage WSH activities to ensure compliance with requirements• Conduct safety and health risk assessments• Coordinate corrective actions for non-conformance issues• Address WSH risks identified in assessment reports to mitigate hazards• Facilitate discussions on WSH solutions to improve existing processes

Technology Application • Identify areas in logistics operations where technology can improve processes• Use data analytics to gain insights into technology usageSales and Customer Service• Manage key accounts through regular stakeholder engagement• Collaborate with key account managers to identify new business opportunities and foster growth• Plan and deploy logistics services that meet customer requirements• Monitor service delivery lapses and address issues promptly• Resolve escalated customer relationship conflicts

Transportation Operations • Review logistics solutions and management practices to enhance transport plans

Warehousing, Cargo, and Material Handling • Manage resources to meet cargo handling schedules• Oversee cargo documentation processes in line with industry standards• Develop operational improvements based on performance metrics• Implement methods for managing time and temperature-sensitive cargo• Ensure effective management of time and temperature-sensitive cargo operations

- Basic knowledge of SAP/Warehouse Management System (WMS)

- Proficiency in Microsoft Office and Power Platform applications

- Diploma or Degree in logistics-related fields

Copyright 2023 ST Logistics Pte Ltd. All rights reserved

Information :

• Company : ST Logistics Pte Ltd
• Position : Executive - Order Processing
• Location : Singapore
• Country : SG