Credit Card Settlement Manager at Hua Ao

Job Description:

Latest job information from Hua Ao for the position of Credit Card Settlement Manager. If the Credit Card Settlement Manager vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Hua Ao for the position of Credit Card Settlement Manager below matches your qualifications.

About the Role

The Settlement Operations Center Manager leads the local settlement operation center function while orchestrating cross-border collaboration with other regional centers. The role accountable for day-to-day operations including process improvement and the design and rollout of settlement standards and compliance frameworks, ensuring accuracy, reliability and regulatory compliance across multiple geographies and time zones.

Key Responsibilities

• Lead the Credit Card Settlement Operations team to ensure timely and accurate settlement processing, reconciliation and operational support across multiple markets.
• Manage daily settlement with card schemes (Visa, Mastercard, UnionPay, JCB, Amex where applicable), acquiring banks and payment partners.
• Perform daily reconciliation between card schemes, processors, merchants, banking partners and internal ledgers; investigate and resolve settlement discrepancies.
• Monitor settlement exceptions, chargebacks, adjustments, rejects and funding differences; ensure timely resolution.
• Collaborate closely with Finance, Risk, and Compliance stakeholders; escalate issues and communicate status proactively.
• Coordinate regional coverage, including 24/7 where applicable, incident response and stakeholder communications.
• Own for the center's performance metrics end-to-end (KPI/OKR) to set the targets, review dashboards and drive continuous improvement.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics or related discipline.
• 5–7+ years of hands-on experience in credit card settlement, card operations, payment operations or banking settlement.
• Strong understanding of card transaction lifecycle, clearing, settlement, reconciliation, chargeback and dispute management.
• Demonstrated ability to lead both local teams and international teams.
• Excellent communication, stakeholder management and problem-solving skills; able to deliver in a fast-paced environment.
• Fluent in English and Mandarin to effectively communicate with Mandarin-speaking clients (written and spoken)

Preferred Attributes

• Experience coordinating 24/7 operations across regions and time zones.
• Exposure to cross-border payment platforms, regional settlement systems and system migrations/automation projects.

Job Info:

• Company: Hua Ao
• Position: Credit Card Settlement Manager
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Credit Card Settlement Manager at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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