IT Support Engineer at ScitiX

Job Description:

Latest job information from ScitiX for the position of IT Support Engineer. If the IT Support Engineer vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ScitiX for the position of IT Support Engineer below matches your qualifications.

About ScitiX

ScitiX is building the digital foundation where AI lives — a unified, cloud-native platform that enables reliable, scalable AI deployment across heterogeneous compute environments. By integrating compute, data, orchestration, and lifecycle management, ScitiX helps organizations move from experimentation to production with stability, efficiency, and cost control.

About the Role

We are looking for a IT Support Engineer to ensure the stability and efficiency of end-user computing environments across the organization.

In this role, you will act as the first point of contact for IT support, providing high-quality technical assistance, maintaining IT infrastructure, and managing IT assets to support daily business operations.

This is a hands-on role where your work directly impacts employee productivity and overall workplace experience.

Responsibilities

• Provide L1/L2 support for Windows and macOS systems, including installation, configuration, and troubleshooting
• Support office tools and collaboration platforms (Microsoft 365, Slack/Feishu, VPN)
• Maintain IT hardware (laptops, desktops, printers, mobile devices, video conferencing systems)
• Assist with network connectivity (LAN/Wi-Fi) and user account management (Active Directory, email, access control)
• Manage IT asset lifecycle (inventory, allocation, tracking, disposal)
• Support onboarding/offboarding, including IT setup and user training
• Maintain IT documentation, user guides, and FAQs

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• 3–5 years of desktop / IT support experience
• Strong knowledge of Windows and Active Directory; familiarity with macOS
• Basic networking knowledge (TCP/IP, DHCP, DNS)
• Good problem-solving skills with a strong service mindset
• Ability to communicate effectively with non-technical users

Why Join Us

• Be part of a fast-growing AI infrastructure company at the forefront of innovation
• Work in a collaborative and international environment
• Gain hands-on exposure to modern workplace technologies and IT operations
• Opportunity to grow your skills and take ownership in a high-impact role

Job Info:

• Company: ScitiX
• Position: IT Support Engineer
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Support Engineer at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.