Assistant Restaurant Manager (Hotpot)

• Assist the Restaurant Manager to manage and run the daily operations of the restaurant.
• Ensure that sales targets and service standards are met.
• Manage operational costs and requisite stocks/items required by the restaurant.
• Lead and motivate the team in achieving sales target and customer satisfaction.
• Establish good rapport with customers and handle customers request professionally and promptly.
• Plan staff rosters and provide training and coaching to staff on customer service and product knowledge.
• Schedule and coordinate meetings.
• Participate in HR matters such as recruitment, conducting employee performance reviews, disciplinary, grievances etc.
• Develop strategies for better workplace efficiency and goal achievement.
• Liaise between managers, customers and employees.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Create and foster a respectful and inclusive team environment.
• Ensure compliance to licensing, food safety/hygiene regulation, health and safety legislation and guidelines.

Job Requirements

• Diploma in Food and Service Management or Business Management
• 6 to 8 years of restaurant management work experiences
• Solid understanding of restaurant financials and experience with budgeting, cost control, and revenue management.
• Extensive food and beverage (F&B) knowledge
• Familiarity with restaurant management software
• 5.5 work days per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

Information :

• Company : Xiabuxiabu Catering Management
• Position : Assistant Restaurant Manager (Hotpot)
• Location : Singapore
• Country : SG