Senior UX Designer & Researcher at eAspire Technolabs Inc.

Job Description:

Latest job information from eAspire Technolabs Inc. for the position of Senior UX Designer & Researcher. If the Senior UX Designer & Researcher vacancy in Singapore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at eAspire Technolabs Inc. for the position of Senior UX Designer & Researcher below matches your qualifications.

We are hiring: Senior UX Designer & Researcher for Singapore Location

Mandatory Experience in Service Now

We are looking for an experienced Senior UX Designer & Researcher who will lead user research initiatives and design intuitive, user-centric digital experiences for enterprise platforms. The role involves understanding user behaviour, designing seamless workflows, and collaborating with cross-functional teams to deliver high-quality UX solutions.

Key Responsibilities

User Experience Research

• Plan, conduct, and analyse user research studies including interviews, usability testing, surveys, and observational studies to understand user needs, behaviours, and pain points.
• Develop user personas, journey maps, and experience frameworks specific to business process workflows.
• Collaborate with stakeholders to identify research opportunities and translate findings into actionable design recommendations and user stories that improve operational efficiency, satisfaction, and demonstrate real value.

UX Design and Prototyping

• Design user interfaces, workflows, and interactions for applications, portals, and custom solutions, ensuring consistency with design principles and accessibility standards.
• Create wireframes, prototypes, and high-fidelity mockups using industry-standard design tools, iterating based on user feedback and usability testing results.

Collaboration and Implementation

• Work closely with developers, administrators, and business analysts to ensure design feasibility and successful implementation of UX solutions.
• Facilitate design workshops and stakeholder sessions to gather requirements and validate design concepts.
• Provide design specifications and guidance during implementation, incorporating iterative feedback and conducting design reviews to ensure quality implementation.

Required Qualifications

Design and Research Background

• Bachelor's degree in User Experience Design, Human-Computer Interaction, Psychology, Design, or related field, or equivalent practical experience.
• At least 7 years of experience in UX design and user research, with at least 2 years working with enterprise software platforms.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite.

Research Methodology Expertise

• Strong foundation in user research methodologies including qualitative and quantitative research techniques, usability testing, and data analysis.
• Experience designing and conducting research studies that inform product decisions and validate design solutions.
• Ability to synthesise research findings into clear, actionable insights and present recommendations to diverse stakeholders.

Professional Skills

• Excellent communication and presentation skills with the ability to articulate design decisions and research findings to technical and non-technical audiences.
• Collaborative mindset with experience working in cross-functional teams and Agile development environments.

Highly Preferred

Platform Specialisation

• Demonstrate expertise in user experience capabilities, including portal design, mobile app interfaces, and workspace configurations.
• Design intuitive self-service experiences for end users, focusing on reducing complexity in service requests, incident reporting, and knowledge management.
• Optimise forms, lists, and dashboards to improve user efficiency and reduce training requirements across different user roles and departments.

Technical Understanding

• Familiarity with platform capabilities, including portal, mobile applications, and workspace design principles.
• Understanding of web technologies (HTML, CSS, JavaScript) sufficient to communicate effectively with development teams.
• Knowledge of accessibility standards (WCAG) and inclusive design principles for enterprise software environments.

Interested Candidates Can Share Their Updated Resume -

Job Info:

• Company: eAspire Technolabs Inc.
• Position: Senior UX Designer & Researcher
• Work Location: Singapore
• Country: SG

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior UX Designer & Researcher at the office Singapore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.